What qualities should you look for in choosing a garage door company? As it’s something you don’t deal with every day, it can be hard to know who to trust.
Below are three things to consider when choosing a company to repair or install your garage door.
Reputation
In our tech-savvy world, it doesn’t take much sleuthing to figure out a company’s reputation. While it’s almost impossible to get 100% 5 star reviews, look for a company that comes close. It’s also important that the technicians are certified. You don’t want someone selling parts from their garage to be installing something so important to your own health and safety. A garage door is a big investment and something you want to make sure is correctly installed. Garage door accidents are responsible for more than 20,000 injuries every year.
Professionalism
Almost all service companies say they are customer focused, but what does that look like? Consider these questions:
- How are they making the experience the best it can be for you?
- Do they bring parts with them to cut down on service calls?
- Are they willing to work with your schedule?
- Do they really listen to your concerns or are they just out to make the sale?
- Do they give you several options or just put a band-aid on the problem?
All these things are important to know so that you aren’t surprised or hit with hidden fees. Also, a company’s website and social media apps are great sources of information. You can check out Precision Door’s website or you can follow us on Facebook or Instagram.
Experience
Sadly, many people have been taken advantage of when paying up front for garage doors that ultimately never arrived. Look for a company that has years of experience and can back up their work with testimonials and photos. A company that has been in business for a while should also have some accolades to show for it. Ask what kind of warranty your garage door has and be sure all your questions are answered thoroughly.
How Precision Door Stacks Up to the Competition
- We have over 1,100 Google reviews and have an average score of 5.0
- We have over 50 Facebook reviews with an average score of 4.8
- All technicians are IDEA (Institute of Door Dealer Education and Accreditation) certified
- We have been in business since 2013
- We are a top-rated business on HomeAdvisor with over 80 verified reviews and an average score of 4.7
- We have over 15 verified reviews on Angi's List with an average score of 4.6
- We have an A+ rating from the Better Business Bureau
- We offer the best warranty in the business with a 7-year warranty on parts and labor on new installs and large repair projects
- Same day repair (if you call before 2:00 PM) or the service fee is waived
- Evening and weekend appointment at no extra charge
- We give you several options depending on your budget and your needs and take the time to answer ALL your questions
- Unlike many companies, we don’t charge anything for labor
We Are Here to Help!
Have you been putting off that garage door repair? Do you want a new garage door for spring but don't know where to look? We are more than happy to answer any of your questions. At Precision Door Service, “We fix garage doors right” isn’t just a slogan, it’s our promise to you!
